Thank you for shopping at Victory-N-Him. We want you to be satisfied with your purchase, and we have established the following Return Policy to ensure a smooth and transparent process.

  1. Eligibility for Returns:

We accept returns for items that meet the following criteria:

  • The item is in its original condition, unworn, and with all tags attached.
  • The return request is initiated within 7 days from the date of purchase.
  • The item was not listed as a final sale or marked as non-returnable.

  1. Initiating a Return:

To initiate a return, please follow these steps:

  • Log in to your account on our website.
  • Go to the “Order History” section and select the order containing the item you wish to return.
  • Follow the prompts to initiate the return process.

If you checked out as a guest or encounter any issues, please contact our customer support at [[email protected]] for assistance.

  1. Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part. We recommend using a track-able shipping method to ensure your return is received.

  1. Refund Process:

Upon receiving and inspecting the returned item, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.

  1. Exchanges:

We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.

  1. Defective or Incorrect Items:

If you receive a defective or incorrect item, please contact our customer support immediately at [[email protected]]. We will arrange for a replacement or issue a full refund, including return shipping costs.

  1. Final Sale Items:

Some items may be marked as final sale, and these are non-returnable. Please review the product description before purchasing.

  1. Damaged in Transit:

If your item arrives damaged, please contact us within 48 hours of receiving the package. Provide photos of the damaged item and packaging, and we will assist you in resolving the issue.

  1. Contact Us:

If you have any questions or concerns regarding our Return Policy, please reach out to us at [[email protected]].

  1. Changes to the Return Policy:

We reserve the right to update or modify this Return Policy at any time without prior notice. The latest version will be posted on our website.

Thank you for shopping at Victory-N-Him. We appreciate your understanding and cooperation with our Return Policy.